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Re: NBN change over

Posted: 02 Aug 2020, 12:27
by peatop
Kogan uses vodafone, yeah if you need a telstra supply then aldi is the way to go, I love having the use of a mobile network on my phone and at $25 a month for 40g it sure sticks it up telstras plans :thumbsup:

Re: NBN change over

Posted: 02 Aug 2020, 14:34
by happyas
Progress? Had a visit from the nbn techs to the pole across the road on Friday 31st at about 1.30pm. Now we have no ADSL or nbn. Rang telstra again. They could not tell me when we could have internet again. Good one telstra.

Re: NBN change over

Posted: 03 Aug 2020, 08:44
by Steve_R
That's beyond ridiculous.
https://www.tio.com.au/

Give Telstra and NBN a copy of whatever you write.

Re: NBN change over

Posted: 03 Aug 2020, 11:21
by happyas
Update again. Rang Telstra yet again this morning 3/8/20. After the 1/2 hour wait we connected and it dropped out after 5 minutes. Start again. 1/2 hour wait yet again, got put through to nbn sales, (Turns out it is still Telstra.) Yes they can see our order, yes it has been accelerated. "Can't understand why it hasn't been happening. The order hasn't been finished." I have heard this already 2 or 3 times. This time I was speaking with Denika. So pleasant and helpful. The solution is to cancel the previous order and start again. This will take up to three weeks which could be 40 days since this whole saga began. A lot different to the 40 minutes they predict in their paperwork. Unlimited plan will be $9 cheaper/month.
FINGERS CROSSED.

Re: NBN change over

Posted: 03 Aug 2020, 16:38
by peatop
I gotta say I would have changed provider long before this and contacted the telecommunications ombudsman just to tell them how good telstra are, you sure hang in there :thumbsup:

Re: NBN change over

Posted: 03 Aug 2020, 22:12
by happyas
Obstinate bxxxxxxxxxx aren't I.

Re: NBN change over

Posted: 04 Aug 2020, 07:39
by Digger
Telstra don’t give a S#!^!

Re: NBN change over

Posted: 04 Aug 2020, 23:49
by happyas
Well I received an sms earlier today. A technician will be here on Friday afternoon to do the NBN thing. Maybe, fingers crossed??????

Re: NBN change over

Posted: 05 Aug 2020, 07:27
by Digger
happyas wrote:Well I received an sms earlier today. A technician will be here on Friday afternoon to do the NBN thing. Maybe, fingers crossed??????
Maybe indeed, but good luck too!

Re: NBN change over

Posted: 05 Aug 2020, 20:43
by happyas
Fingers and toes crossed.